🔧 Installation #

• From Settings > Apps, click Telegram and enter your license key to install and activate the app. More details here.
• If you have the cloud version, click Active.

🤖 Create Your Telegram Bot #

• Visit https://t.me/botfather.

• If you have already created a Telegram bot in the past, type the command /mybots and open your bot, then click API token.

• If you never created a Telegram bot before, type the command /newbot to create a new bot.

• The BotFather will ask you for a name and username – enter them and generate the authentication token.

• More details available at https://core.telegram.org/bots.

🔗 Connect to smartai.support #

Copy the token and paste it into smartai.support > Telegram > Token.

• Click ‘Synchronize now’.

• Your website must use HTTPS (SSL certificate). HTTP is not supported.

🎉 All Set! #

• You’re done! All messages sent to your Telegram bot will now appear in the conversation admin area of smartai.support.