ℹ️ Important Notes #

🔒 Access Token Error?
If you see this message:
{"errcode":41001,"errmsg":"access_token missing..."}
➡️ Whitelist your server IP under:

Official Account > Settings and Development > Basic Configuration > IP whitelist

📎 Limitations:

• ❌ WeChat files & locations are not supported.
• 🔗 Links sent via WeChat will be converted to plain text.
• ✨ Rich messages from SmartAI.Support is converted, when possible, otherwise removed.

🤖 AI & Chatbot Support:

Supported features:

• Language detection
• Spelling correction
• Translation (Multilingual)
• Google Search integration
• Human takeover
• Chat queue & routing
• Follow-up messages (always sent, even if agent replies)
• Offline messages (timetable not supported)