You can easily collect important user information—like names and email addresses—through multiple methods available on smartai.support:

1. Pre-Chat Registration Form
   Use a customizable registration form before the chat begins to gather essential user details up front.
2. Follow-Up Messages
   Automatically request user information after a conversation ends through personalized follow-up messages.
3. Chatbot Flows
   Design dynamic chatbot flows that prompt users for their details during the conversation, ensuring a seamless and interactive experience.

Each method can be tailored to fit your support process and data collection needs.