Settings
- 🕒 Setting Office Hours in SmartAI
- 📚 Knowledge Base Articles in SmartAI
- 🌐 Language & Translations in SmartAI
- 🏢 Departments in SmartAI
- 💬 Why Am I in a Queue?
- 📧 Replying via Email
- ⚡ Real-Time Chat Experience
- ✉️ Direct Messages
- ⚙️ Automations
- 📬 Newsletter Integration
- ☁️ Amazon S3 Integration (Optional)
- 💬 Saved Replies (Canned Responses)