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Last Updated: 10 Mar 2025

Welcome to SmartAI.Support (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our platform, tools, chatbot services, integrations, and any associated features (collectively, “Services”).

By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old or have legal parental or guardian consent to use our Services.

2. Account Registration

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information during registration and to keep this information up to date.

3. Subscription & Payment

Access to certain features requires a paid subscription. You agree to our pricing, billing, and renewal terms displayed during purchase. No refunds will be issued for partially used billing periods.

4. Data & Privacy

Your use of the Services is subject to our Privacy Policy. You retain ownership of your content and data; however, you grant us a limited license to use it for operating and improving our Services.

5. Intellectual Property

All content, trademarks, and technology used in the Services are owned by SmartAI.Support or its licensors. You may not copy, modify, or distribute our content without prior written consent.

6. Prohibited Conduct

You agree not to:

  • Use the Services for illegal, harmful, or abusive purposes.

  • Attempt to reverse engineer or interfere with our system.

  • Use AI credits or integrations in an excessive or abusive manner.

7. Termination

We may suspend or terminate your access if you violate these Terms or use the Services in a manner that harms us or other users.

8. Disclaimers & Limitation of Liability

The Services are provided “as is” and “as available”. We disclaim warranties of any kind and will not be liable for indirect, incidental, or consequential damages.

9. Changes to Terms

We may update these Terms from time to time. Continued use after changes indicates your acceptance of the revised Terms.

10. Contact

For any questions, contact: admin@smartai.support